Your private record stays with you.

The short version

Bloom is operated by Frostad Studio in the United States. Bloom is designed for adults age 18 and older.

• Your intimate records are local. Session details, reflective entries, and heart-rate samples are stored in your browser, not in Frostad Studio's cloud database.
• We do not sell your information. Frostad Studio does not sell or rent personal information, and does not use intimate session data for advertising.
• Marketing is optional. We send promotional email only when you affirmatively opt in. Account, security, support, and billing messages are separate.

Information we handle

Account information

When you create or use a Bloom account, we handle your email address, an account identifier, authentication information, and related security or technical records. Bloom uses email magic links instead of asking you to create a password.

Subscription and payment information

We keep limited subscription records, such as Stripe customer and subscription identifiers, the subscribed plan or price, subscription status, and relevant billing dates. Stripe processes checkout and payment information. Frostad Studio does not receive or store your complete payment-card number.

Website and technical information

Our hosting, authentication, payment, and security providers may process ordinary technical information such as an IP address, browser or device type, request time, referring page, and error or security events.

We may use privacy-conscious analytics to understand aggregate page visits and which referrals or UTM-tagged campaigns bring people to Bloom. We do not use this analytics data to build advertising profiles, follow people across unrelated sites, or connect marketing traffic to intimate session history.

Information you choose to send

If you contact us, we receive the information in your message. If you voluntarily attach a diagnostic log or Bloom backup, it may contain device details, timestamps, heart-rate readings, session details, or other sensitive information. Bloom will never upload those files for support without an action you take yourself.

What stays on your device

Your sessions, heart-rate samples, ratings, moods, physical states, desire arc, physical comfort, partner context, notes, patterns, and related history are stored in your browser using IndexedDB or, when necessary, local storage. They are scoped to your signed-in Bloom account on that browser but are not uploaded to Frostad Studio's servers.

You can export a backup and import it later. Clearing browser data, deleting a browser profile, losing a device, or losing an exported backup can permanently remove that history. Bloom uses versioned migrations to preserve compatible local records as the app changes, but no storage system is infallible. Keep current exports somewhere you control.

How we use information

We use the limited information we handle to:

• create, authenticate, secure, and support Bloom accounts;
• provide trials, subscriptions, checkout, billing, and account management;
• send magic links and necessary account, security, billing, or policy notices;
• respond to support requests and investigate problems;
• understand aggregate marketing-site traffic and campaign effectiveness;
• prevent fraud, abuse, and security incidents; and
• comply with applicable legal, tax, accounting, and regulatory obligations.

If you opt in to marketing, we may also send Bloom news or offers. You can unsubscribe at any time without affecting transactional account messages.

Service providers and disclosure

We disclose information only as needed to operate Bloom, follow your instructions, or comply with applicable law and valid legal process. Our service providers include:

Supabase

Account authentication, account records, subscription records, and supporting infrastructure.

Stripe

Checkout, payment processing, subscription management, billing, fraud prevention, and legally required financial records.

Hosting and delivery providers

Serving the Bloom sites and processing ordinary network and security logs.

Email providers

Sending magic links, transactional messages, and marketing that you requested.

Privacy-conscious analytics

Aggregate page-view, referral, and campaign measurement configured without cross-site behavioral advertising.

These providers process information under their own terms and privacy obligations. They may process information in the United States or other countries where they operate.

We may disclose limited information only when required by applicable law, a court order, or other valid legal process.

Your choices and control

Local records and backups

You can delete individual records in Bloom, export your history, or replace local history through the import tools. Exported files remain wherever you saved or shared them until you delete them.

Account deletion

You can delete your Bloom account from within the app. Account deletion removes the Bloom account and associated server records, cancels the connected subscription, and deletes Bloom's local data from the browser where you complete the request. After deletion, we retain only payment and billing records that applicable tax, accounting, or other laws require us to keep.

Deleting an account cannot remove exported backups, files you voluntarily sent to someone else, or local data on another browser or device that is not participating in the deletion. If you cannot access the in-app control, email hello@bloomfree.app from your account email address.

Email and analytics choices

You may unsubscribe from marketing email at any time. We do not use advertising cookies or cross-site behavioral trackers. Bloom and its providers may use browser storage or similar technologies that are necessary for sign-in, local app data, security, checkout, and subscription management.

Privacy requests

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information that Frostad Studio controls. Email us from the address associated with your account so we can verify and respond to the request. We do not discriminate against anyone for exercising a privacy right.

Retention and security

We keep account information while an account is active and as reasonably necessary to provide Bloom. After account deletion, we retain only payment and billing records that applicable tax, accounting, or other laws require us to keep. Support messages and voluntarily supplied files are deleted when they are no longer needed to resolve the request. Aggregate analytics may be retained without information intended to directly identify you.

Frostad Studio and its providers use reasonable administrative and technical safeguards appropriate to the information they handle. No online service, browser-storage system, or transmission method can be guaranteed completely secure. If an incident creates a legal duty to notify affected users, we will provide the required notice.

Changes to this policy

We may update this policy as Bloom changes. We will revise the effective date above and provide additional notice when a change is material or when applicable law requires it. We will not begin uploading intimate session history or using it for a new purpose without first explaining the change and obtaining any consent the law requires.

Contact Frostad Studio

Questions, account-deletion requests, and privacy requests can be sent to hello@bloomfree.app.